pluz777 FAQ — We've Got Your Answers

You must be at least 21 years old to register and play on pluz777, in accordance with Philippine gaming regulations. Age verification is required during the registration process. pluz777 takes this requirement seriously — accounts found to belong to underage players will be immediately suspended. Please play responsibly and within the law.

Go to the Login page and click "Forgot Password." Enter the email address linked to your pluz777 account and we'll send you a password reset link. Check your inbox — and your spam folder if you don't see it within a few minutes. Follow the link to set a new password. If you're still having trouble, contact our support team at the email address listed at the bottom of this page.

No — each player is allowed only one pluz777 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and any balances forfeited. If you've lost access to your existing account, use the password reset function or contact support rather than creating a new one.

Account verification on pluz777 requires a valid government-issued ID (such as a Philippine passport, SSS ID, PhilHealth card, driver's license, or UMID) and a selfie for identity confirmation. Upload your documents through the verification section in your account dashboard. Verification is typically completed within 24 hours. A verified account is required before you can process withdrawals.

pluz777 supports all major Philippine payment channels including GCash, PayMaya, BPI, BDO, and Metrobank. These are the most widely used payment methods among Filipino players, so funding your account is straightforward whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines. All transactions are processed securely using 256-bit SSL encryption.

Deposits via GCash and PayMaya are processed instantly — your pluz777 balance updates in real time as soon as the transaction is confirmed. Bank transfers via BPI, BDO, or Metrobank may take a few minutes to a few hours depending on your bank's processing schedule. If your deposit hasn't reflected after two hours, contact our support team with your transaction reference number.

The minimum deposit on pluz777 is ₱100. This low entry point makes it easy for new players to try out the platform without a large upfront commitment. There is no maximum deposit limit for standard accounts, though high-volume deposits may require additional verification in line with our responsible gaming and anti-money laundering policies.

To withdraw, log in to your pluz777 account, go to the Withdrawal section in your dashboard, select your preferred payment method, enter the amount, and confirm the request. Your account must be fully verified before withdrawals can be processed. Withdrawals to GCash and PayMaya are typically completed within 1–3 hours. Bank transfers to BPI, BDO, or Metrobank may take up to one business day.

pluz777 does not charge any fees on deposits. For withdrawals, standard transactions are also free of charge on our end. However, your bank or e-wallet provider (GCash, PayMaya, BPI, etc.) may apply their own transaction fees depending on your account type and the amount being transferred. We recommend checking with your payment provider for their current fee schedule.

pluz777 offers six main game categories: Let's Shoot, Rise of Apollo, Color Game, Jacks or Better, Slots, and Virtual Sports. The slots category includes dozens of individual titles with different themes, paylines, and bonus features. New games are added regularly — visit the Game page for the full current library.

Color Game is based on the classic Filipino perya dice game. Three dice, each with six colored faces, are rolled simultaneously. You place your bet on one or more colors before the roll. If one die shows your color, you win 1x your bet. Two matching dice pay 2x, and all three matching pay 3x. It's one of the most familiar and beginner-friendly games on pluz777 — perfect for players who grew up with the perya tradition.

All pluz777 games use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and independent of previous results. This means no game can be manipulated — every spin, roll, and deal is governed purely by chance. Our RNG systems are regularly audited to maintain fairness standards. You can play with confidence knowing the results on pluz777 are always genuine.

Some pluz777 game titles offer a demo or practice mode that lets you explore the game mechanics without wagering real money. This is a great way to get familiar with a new game before committing your balance. Check the individual game page for demo availability. Note that demo play does not earn loyalty points — only real-money bets contribute to your loyalty balance.

Visit the App page for full download instructions. Android users can download the APK file directly from the pluz777 website — you may need to enable "Install from unknown sources" in your phone settings. iOS users can add pluz777 to their home screen as a Progressive Web App (PWA) via Safari. The app is optimized for Philippine mobile networks and works smoothly on most Android and iOS devices.

Yes — the pluz777 app is completely free to download and install. There are no subscription fees or download charges. Standard mobile data rates from your network provider (Globe, Smart, DITO, etc.) may apply when downloading or playing over mobile data. We recommend downloading over Wi-Fi to avoid large data usage.

If the pluz777 APK isn't installing, try these steps: (1) Go to your phone's Settings → Security → enable "Install unknown apps" or "Unknown sources" for your browser. (2) Make sure you have enough storage space — at least 100MB free. (3) Re-download the APK from the official App page to ensure you have the latest version. (4) Restart your phone and try again. If the issue persists, contact our support team with your device model and Android version.

Every real-money bet you place on any pluz777 game automatically earns you loyalty points. Points are credited to your account in real time — you can see your current balance in your account dashboard at any time. The more you play across different game categories, the faster your points accumulate. Visit the Loyalty Program page for the full points-per-bet breakdown by game type.

The pluz777 Loyalty Program offers tiered rewards that grow as you accumulate points. Benefits include bonus credits, cashback on losses, faster withdrawal processing, dedicated account support, and exclusive access to special promotions. Higher tiers unlock increasingly valuable perks. See the full tier structure and reward details on the Loyalty Program page.

Loyalty points on pluz777 remain active as long as your account is in good standing and you have logged in within the past 90 days. Extended periods of inactivity may result in points expiring — you'll receive a notification before this happens so you have a chance to log in and keep your balance active. Check the Loyalty Program page for the full terms on point validity.

You can set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Once a limit is set, it takes effect immediately and cannot be increased for a 24-hour cooling-off period. This tool is designed to help you stay in control of your spending. For more details on all available responsible gaming tools, visit our Responsible Gaming page.

Yes. pluz777 offers both temporary self-exclusion (cooling-off periods of 24 hours, 7 days, or 30 days) and permanent account closure. During a self-exclusion period, you will not be able to log in or place bets. To activate self-exclusion, go to your account settings or contact our support team. Permanent closure requests are processed within 24 hours. We take these requests seriously and will not attempt to re-engage excluded players with promotional material.

If you feel that gambling is negatively affecting your life or the lives of people around you, please reach out for help. pluz777 supports responsible gaming and encourages players to seek assistance when needed. Visit our Responsible Gaming page for guidance on self-assessment tools, support organizations in the Philippines, and steps to take if you need to take a break from gaming. You are never alone in this.